Epson 2720 printer, a model known to be impacted by the ink pad error. | Image by Jess Weatherbed / The Verge
Epson gained some scrutiny on Twitter in recent weeks after the company disabled a printer that was otherwise working fine, leading to accusations of planned obsolescence. Epson knows its printers will stop working without simple maintenance at a predictable point in the future, and it knows that it won’t be cost-effective for many owners to send their home printers in for service. So why not build them to be user serviceable in the first place?
The inciting post from @marktavern mentions that his wife was unable to use her “very expensive Epson printer” after an end-of-service error message appeared.
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