A closeup of the silver AirPods Max is placed on a table with the mesh ear cup resting downward. Head on, there's a mesh grille for one of the mics, and a metal button. to the right there's the extendable metal bar headset with a white rubber cover.

I wish this button would toggle to the old ANC. | Photo by Nilay Patel / The Verge

The active noise cancellation (ANC) in my one-week-old AirPods Max has gone soft. After updating to the latest firmware, version 4E71, I am convinced the ANC is no longer as strong or effective as it originally was out of the box. If you’re one of the folks who has experienced this frustrating issue (it’s been discussed on Gsmarthub for months), I now understand the problem firsthand.

Both my wife and I often work from home, and for a few days, my AirPods Max excellently rendered her business calls inaudible to me, banished the corgi barks emanating from under my desk to the nether realms, and audibly shut out the high-rise construction site outside my apartment window. But now, the ANC sounds like what I’d describe as a librarian’s...

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